Orange County Home Service Sales & Marketing
What we do

Sales and Marketing, Built Around Booked Jobs

Three parts — Get Booked, Get Found, Know What Works. Some businesses need more homeowners to find them. Others need to do more with the calls and leads already coming in. We figure out which problem deserves attention first.

One goal: more booked jobs — whether that comes from better conversion, stronger visibility, or both.

Serving home service companies across Orange County — Irvine, Newport Beach, Costa Mesa, Huntington Beach, Anaheim, Santa Ana, Tustin, Orange, Lake Forest, Mission Viejo, and every OC city in between.

Get Booked

Turn More Website Visitors Into Calls and Bookings

Website Conversion

Traffic reaches the website but too few visitors take the next step.

What this can include

  • Homepage messaging
  • Service page structure
  • Mobile UX
  • Sticky conversion controls
  • Booking path
  • Shorter forms
  • Clear CTAs
  • Trust content
  • Form photo upload where useful
  • Page speed
  • Landing pages

What we measure

Call clicks · Forms · Booking starts · Completed forms · Conversion rate

Get Booked

Answer and Recover More Leads Before They Call the Next Company

Lead Response & Recovery

Leads come in, but slow responses and forgotten follow-ups let opportunities slip away.

We do not set up automated marketing texts until consent and compliance requirements are approved.

What this can include

  • Instant form notifications
  • Missed call workflow
  • Callback process
  • Booking links
  • Lead follow-up
  • Old lead reactivation
  • Estimate follow-up

What we measure

Response time · Conversations · Qualified leads · Appointments · Bookings

Get Found

Get Found by More Homeowners Searching Nearby

SEO, Google Business Profile & Local Visibility

Homeowners search locally, and your SEO and profile are not working as hard as they could.

We focus on improving local visibility, relevance, and conversion rather than promising a specific rank position.

What this can include

  • SEO & Local SEO
  • Google Business Profile (eligible businesses)
  • Primary category & services
  • Service & location relevance
  • Local content & authority
  • Website / GBP consistency
  • Conversion links
  • Local search tracking

What we measure

Profile completeness · Local search activity · Profile-to-website clicks

Get Found

Make It Easy for Customers to Leave Honest Reviews

Honest Review Request Systems

Great work doesn't consistently turn into reviews unless customers have a clear, simple way to leave feedback. We help build a repeatable review-request process that asks customers for honest feedback without gating or incentives.

No review gating, no incentives for reviews, no buying or faking reviews, and never 'only ask happy customers.' Any team accountability is tied to running the review-request process, not to the number, rating, or sentiment of reviews received.

What this can include

  • Ask every customer consistently
  • Customer-facing request scripts
  • QR review access
  • Email reminders
  • Professional review responses
  • Track that the request process actually happens

What we measure

Review requests sent · Response rate · Review responses

Get Found

Acquire More of the Right Customers

Paid Customer Acquisition

Once we know your system can convert demand, we determine where additional customers should come from. That may be Google, Meta, both, or neither yet.

More channels doesn't automatically mean better marketing. We recommend the channels that fit your business instead of forcing every client into the same package.

What this can include

  • Google Search Ads
  • Local Services Ads (LSAs)
  • Service-level campaign structure & negative keywords
  • Meta Ads (Facebook & Instagram)
  • Retargeting across Google and Meta
  • Creative and offer testing
  • Campaign landing pages and lead capture
  • Targeted B2B / commercial cold email (business customers, not homeowners)
  • Conversion and call tracking, attribution

What we measure

Cost per lead · Booking rate · Close rate when available · Cost per booked job · Customer acquisition cost · Revenue attribution when reliable data exists

Know What Works

See Which Marketing Is Driving Leads, Bookings, and Revenue

Tracking & Attribution

Without attribution, it is hard to know which marketing actually books jobs.

What this can include

  • GA4
  • UTM tracking
  • Call tracking integration
  • CRM source tagging
  • Booking event tracking
  • Lead source reporting
  • Sold job reporting where available

What we measure

Source · Lead · Appointment · Job · Revenue

Internal Operations

Give Your Team a Knowledge System They Can Actually Use

AI Company Brain

Employees interrupt owners for policy questions, new hires spend weeks asking the same questions, and the answers that do exist are spread across binders, PDFs, Google Docs, and people's heads.

Pricing is scoped after a discovery call. We evaluate the right platform and approach for each client based on document volume and team size.

See the full details

What this can include

  • Knowledge audit
  • Document collection and organization
  • Cleanup and digitization
  • AI knowledge system build and configuration
  • Testing against real employee questions
  • Employee training
  • Ongoing optimization and gap identification

What we measure

Questions answered without an owner interruption · Onboarding time reduction · Documentation gaps identified

Your options

Agency, in-house, or do it yourself?

There's no single right answer. Here's an honest look at the trade-offs, so you can decide what fits your business right now.

Do it yourself

Cheapest in dollars, most expensive in your time and attention. Works when you're small and have hours to spare.

Best when: budget is zero and you have time to learn.

In-house hire

A salaried marketer is one person with one skill set. Real cost is salary, ramp time, and turnover, and they still need tools and oversight.

Best when: you're large enough to keep one person fully busy and managed.

National agency

Larger agencies can offer established processes, broader teams and experience across multiple channels. The trade-off is often less home-service specialization and a more standardized account experience.

Best when: you want an established agency bench and broader infrastructure.

Us

Orange County Home Service Sales & Marketing

Built specifically for Orange County home service companies. We recover leads you already have before scaling spend, and we report on booked jobs, not clicks.

Best when: you want a home-service-focused partner reporting on booked jobs, close to where your trucks run.

If in-house or DIY is genuinely the better move for you right now, we'll tell you.

Not sure whether demand or conversion is the bigger problem?

contact@ochomeservicesalesandmarketing.com