Find out what is actually holding the business back.

You are paying for investigative and strategic work: reviewing the agreed evidence, identifying constraints and preparing a useful action plan. The findings are yours even if you never hire us to implement them.

We agree the review scope before payment. It can cover your website and discovery sources, reputation and contact experience, representative calls and booking steps, follow-up, source-to-job records, and internal information or workflows. We review available evidence and identify what cannot yet be verified.

Written findings that distinguish observations, your team's reports and record-supported conclusions; a prioritized action plan explaining what deserves attention, what can wait and why; and a review conversation to discuss the recommendations. The plan identifies missing information and practical ways to check it.

We confirm the review and delivery dates with you before payment, based on the agreed scope and availability of records. Access, preparation and your team's availability affect the schedule. We do not promise a turnaround before those requirements are clear.

Your goals, services, territory, capacity and current tools, plus the agreed sample of call, booking, estimate or job records and existing procedures where relevant. Share records through an agreed secure process after scope is confirmed, not through the public inquiry form. No passwords or confidential files are needed to request the diagnostic.

Tell us what you suspect and what you have already checked. We focus the review around that evidence while checking connected issues that could change the recommendation. We will explain if the diagnostic would add little value rather than recommend unnecessary work.

Tell us what you need and the evidence behind that choice. We discuss whether the diagnostic would help clarify the scope or connected issues. We do not recommend a paid investigation when it would add little value. Any implementation requires a separate scope and agreement.

Use the plan with your own team, share it with your existing agency or another provider, or ask us to scope work we are qualified to perform. Implementation is optional, priced separately and requires a separate agreement.

No. The $999 one-time engagement stands on its own. It does not enroll you in a subscription, authorize implementation or automatically credit the fee toward future services.

Yes. The findings and priorities are yours to share with the people responsible for the business. Recommendations explain the reasoning and the measures to review rather than requiring a particular software provider.

No. It is most useful when you have a real decision to make and can provide enough information to investigate it. If there is little operating history, insufficient access or no capacity to act, we discuss whether a narrower self-check or a different next step makes more sense before payment.

That can be a useful finding. If call handling, follow-up, capacity or missing records deserve attention first, the plan explains why. We recommend demand generation when it fits the evidence and the economics, not by default.

The agreed investigation, written findings, prioritized action plan and findings review are $999 one-time. Locations, record samples, access requirements and dates are confirmed in writing before payment. Implementation, advertising, software purchases, extensive document cleanup and ongoing management are not included or authorized by this engagement.