Help homeowners see why they can trust you.
We help your team ask for honest feedback and present genuine evidence of your work. Clear service information, real photos and consistent review handling make it easier for homeowners to evaluate your business.
Get Your Free Lost Job AuditReviews & Reputation · Orange County, California
The work you get
- Review where homeowners see your ratings, business details and service evidence.
- Design an honest review-request process for real customers without review gating or incentives.
- Prepare response guidelines and escalation rules for your team.
- Improve how approved reviews and project evidence appear on your website and profiles.
Your written scope identifies the work included, dates, service fee and any advertising or software costs. We recommend the priority your business needs first.
What we need from you
Real customer relationships, permission to use customer material and an owner-approved response process. Your team owns factual responses to service complaints.
How we check the outcome
Review-request activity, genuine review volume and recency, response coverage and inquiry quality. Review activity alone is not proof of revenue.
We agree on the baseline and definitions, then report data gaps alongside results. No rankings, job volume or revenue are guaranteed.
What this looks like in practice
A plumbing team can request honest feedback after completed work and make genuine service photos and approved reviews easy to find on its website.
Illustrative example, not a client result.
Can you remove negative reviews?
We cannot guarantee removal. Reviews that may violate a platform’s rules can be reported through its process; genuine criticism should receive an appropriate factual response.
Can we ask only happy customers?
A trustworthy process asks for honest feedback without filtering customers by whether they will leave a positive review.
This work belongs to Get Chosen in our five-stage system. Explore your trade or see how scope and pricing work.
If you want help
Fix one problem. Or get ongoing help.
Choose the work your business needs. You do not have to buy every service or complete a project before starting ongoing help.
Focused implementation
The work you get
One agreed problem, a defined fix, a tested workflow and a handover.
What it helps you do
Make it easier for customers to find you, contact you or book—depending on the gap we agree to fix.
See what is includedThe Booked Job Engine
The work you get
Ongoing management of the agreed marketing, booking or follow-up work, with regular reporting.
What it helps you do
Keep improving the path from customer demand to booked work, and see what needs attention next.
See what is includedAn eligible backlog may call for a paid Recovery Sprint. A smaller scope may be enough. If you have no room for more work, we will discuss that before recommending more demand.
How scope, pricing and separate costs workSee what needs fixing before you spend more.
Answer a few questions. Get your Lost Job Score and three priorities. The audit is free, with no obligation to hire us.
Want to understand the work first? See how we help · Pricing & scope
contact@ochomeservicesalesandmarketing.com