For Orange County home service owners

See what the work looks like.

The examples below demonstrate our approach. They are not client results, testimonials or revenue claims. We have no verified client case studies or testimonials to publish yet.

Get Your Free Lost Job Audit

An audit you can act on

Sample diagnostic, using illustrative scores and priorities. Website observations and owner answers are different evidence types; neither establishes lost revenue.

Sample AuditExample data

Lost Job Score

62 / 100

  • Get Chosen / Get Booked — Website & Lead Capture71
  • Get Found — Google Visibility64
  • Get Chosen — Reviews & Reputation65
  • Get Booked — Response42
  • Get Booked — Booking78
  • Recover — Follow-Up59
  • Know What Works — Tracking55

Potential leak: Lead Response

Top 3 priorities

  1. 1.Check callback ownership and assign a realistic response target.
  2. 2.Build a repeatable follow-up process for unsold estimates.
  3. 3.Connect lead sources to booked jobs so you can see what works.

Sample for illustration. Not a customer result. Scores combine website signals and owner answers; operating performance needs business records to verify.

Use your audit even if you never hire us

  1. Choose the first priority. Check the matching call, estimate or job records before treating an owner answer as verified.
  2. Assign one person to an eligible inquiry or estimate, agree the next action and record when it happens.
  3. Compare the same opportunity group and period. Keep replies, booked appointments, completed jobs, sold jobs and collected payments separate.

A follow-up script you can adapt

Hi [first name], this is [name] from [your business]. You asked us about [the service or estimate]. Is that still something you need help with, or should we close the request? If it is still relevant, we can confirm the right next step with you.

Sample wording, not a message sent for you. Confirm eligibility and permission, use approved channels and honor opt-outs. Do not promise availability or pricing you have not confirmed.

Simple tracking example · demonstration only

Opportunity
Sample unsold estimate; no customer details
Next action
Owner assigned; permission and status checked
Appointment
Not booked yet
Completed / sold / collected
Not verified; record separately when supported

Verified booking rates, recovery rates and revenue require your actual operating records. A score or unaccepted estimate does not establish lost revenue.

Booking workflow · demonstration

  1. Inquiry arrives

    Capture the requested service, location and source.

  2. Owner assigned

    A named person checks fit, capacity and approved response rules.

  3. Next step scheduled

    Confirm the appointment or callback; escalate what needs approval.

  4. Outcome recorded

    Keep booked, completed, sold and paid statuses separate.

This is a process demonstration, not an active client workflow or proof of improved booking rates.

Recovery Scorecard · sample layout

An example of the fields a Sprint report uses. No customer list has been worked and no performance numbers are represented here.

Eligible records
Approved batch; excludes duplicates, opt-outs and unsuitable records
Outreach
Attempts, replies and dispositions recorded by opportunity
Booked appointments
Confirmed next steps; not assumed completed work
Completed jobs
Confirmed against actual appointment/job records
Sold jobs
Confirmed accepted work or signed agreement
Collected revenue
Confirmed payments; separate from estimates and sales

Website work you can inspect

This website is a first-party example of our implementation work. Its service pages explain deliverables, the Industries hub helps owners find the right trade, and the audit distinguishes public website signals from owner-reported information. These are observable changes, not evidence of increased customer bookings.

See what needs fixing before you spend more.

Answer a few questions. Get your Lost Job Score and three priorities. The audit is free, with no obligation to hire us.

Want to understand the work first? See how we help · Pricing & scope

contact@ochomeservicesalesandmarketing.com